Can't login to the roadmap with InternetExplorer9

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ChrisCN
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Can't login to the roadmap with InternetExplorer9

Postby ChrisCN » Wed Sep 11, 2013 8:46 am

I just noticed that it is not possible to login to the roadmap.
If I click on the sign in link -> I only get a small rotating 'popup' - but the login window will not be shown. In firefox everything works fine.

Does anyone else experience the same problem?
Does anyone know what to do?

Thanks
Chris
Thomas Lohrum
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Joined: Tue Mar 08, 2011 11:15 am

Re: Can't login to the roadmap with InternetExplorer9

Postby Thomas Lohrum » Wed Sep 11, 2013 9:07 am

Hi Chris,

i am logged in with Firefox, but i won't try to logout/login for a test. I suggest you also post a message to userecho.com.

Thomas
Arseniy (CN Support)
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Re: Can't login to the roadmap with InternetExplorer9

Postby Arseniy (CN Support) » Mon Sep 16, 2013 10:08 am

Hello Chris!

ChrisCN wrote:I just noticed that it is not possible to login to the roadmap.
If I click on the sign in link -> I only get a small rotating 'popup' - but the login window will not be shown. In firefox everything works fine.


I've just sent a message to UserEcho support service about your problem.
I'll let you know when they will figure out the reason.

Thanks!

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Best regards,
Arseniy Slavschik
CintaNotes Support Team
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ChrisCN
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Re: Can't login to the roadmap with InternetExplorer9

Postby ChrisCN » Wed Sep 18, 2013 6:04 am

Thanks :)
Arseniy (CN Support)
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Re: Can't login to the roadmap with InternetExplorer9

Postby Arseniy (CN Support) » Wed Oct 09, 2013 3:50 pm

Hello Chris CN again!
I've got an answer from UserEcho support.
They said that they have tested your problem on IE 7-10 and no problems appeared.
Also they've got no complaints from other users about the same problem.
Maybe you are using some specific settings of your browser?

Thanks

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Best regards,
Arseniy Slavschik
CintaNotes Support Team
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ChrisCN
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Re: Can't login to the roadmap with InternetExplorer9

Postby ChrisCN » Thu Oct 10, 2013 6:38 am

Thanks for checking it.
Maybe our corporate proxy is filtering something out here.

Using firefox seems the simplest solution for me.

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