"Check for update bug"?

RSchiaffino
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"Check for update bug"?

Postby RSchiaffino » Thu Jan 08, 2015 1:19 am

If I click the "check for update" link in CN, instead of the expected message to confirm my version is up to date, I get an error message: "Invalid version file" (preceded by a window that disappers too fast for me to read).

This is not an immediate issue (as I'm currently up to date), but might become one when the next update is released.
gunars
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Re: "Check for update bug"?

Postby gunars » Thu Jan 08, 2015 6:50 am

Yes, I get this as well.
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usbpoweredfridge
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Re: "Check for update bug"?

Postby usbpoweredfridge » Thu Jan 08, 2015 10:04 am

I see it as well. The full message is not very exciting:
https://dl.dropboxusercontent.com/u/105 ... 0Error.wmv (WMV format, 221KB)

If your video player supports slow playback, you will easily be able to see the entire thing - 'connecting', 'finding server', 'downloading file' and then 'invalid version file'. Using 2.8.4 final here.

Chris
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Re: "Check for update bug"?

Postby CintaNotes Developer » Thu Jan 08, 2015 1:53 pm

Hi guys,
Thanks for the report!

Unfortunately I can't reproduce the problem here, so I have a couple of questions:
1) Does this happen 100% of time when you run update check?
2) Could you please record the log of the update check, and send it to me?

Here's once again the log recording routine:

1) Run CintaNotes and activate "Help/Debug/Debug Logging"
2) Try to repeat the problem
3) This will produce the file named "log.N.txt" (either in CN folder,
or in %APPDATA%\CintaNotes), where N is some number.
Please pick the file with the max N and send it to support@cintanotes.com

Please note that this file may contain some of your private data, such as tag
names (but no passwords). You may want to edit the file and remove this data
first.


Hope this is not too much to ask, thank you!
Alex
gunars
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Re: "Check for update bug"?

Postby gunars » Thu Jan 08, 2015 5:29 pm

I deleted existing logs and turned on debugging, but it's now working ok for me.
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Re: "Check for update bug"?

Postby CintaNotes Developer » Fri Jan 09, 2015 8:14 am

Turns out this was an access permission configuration issue on the server which is now fixed. Thanks guys!
Alex
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Re: "Check for update bug"?

Postby usbpoweredfridge » Sat Jan 10, 2015 1:52 am

Thanks for fixing it :)

Chris
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Re: "Check for update bug"?

Postby CintaNotes Developer » Sun Jan 11, 2015 7:38 pm

That's what I'm here for;)
Alex

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