SYNCHRONIZATION ISSUES

[cacofonix1]

Aug 9, 2023 - Just noticed that items created/modified in Simplenote are coming down to CintaNotes. But not vice-versa.

Been having synch. issues with Simplenote for the past 2 weeks. Attached is a log file.

1. I have tried to synch. using multiple accounts and CintaNotes goes thru the same routine but gives message "Synchronization not complete, please try later" it gives messages regardless of which account I use even if the account is empty and has no notes

Downloading new notes 2 of 2
Uploading updates 7 of 116
Uploading new notes 74 of 269
Moving remote notes to recycle bin 97 of 97

2. I have tried doing this from a different PC. Same result.

3. I deleted the settings file in the same directory as the executable. Same result.

Cannot seem to upload the log file as I keep getting the message "Invalid file extension: log.15.txt"

[palos]

I have the same problem, synchronization in one direction from CintaNotes to Simplenote does not work. It stopped working sometime between 7/13/2023 (synced) and 7/26/2023 (not synced)

[gunars]

Same here. I lately only download from Simplenote to CN, so I hadn't noticed. I'm also not able to upload from CN to Simplenote - this used to work. A few times, I got an error saying synchronization didn't complete, but it didn't upload even when it completed ok.

I also have a note in Simplenote that downloads ok, but also gets a tag "4" added to it. I think this is also recent. I don't have any rules set that would add this tag.

[MerleOne]

Hi,
Same here. I think the sync error may be due to attached files that are encrypted, in my case some .rar password protected archives. A bit like gmail that doesn't let you attach encrypted archives.
I was able to see an explicit error message regarding such an archive but when I removed and added again the encrypted archive as an attached file, I no longer get an explicit message, just something that says sync didn't complete.
Sincerely,
.merle1.

[MerleOne]

PS : actually attachments are stored on CintaNotes servers, so the issue may come from them ?

NB : the attachments being the issue is just a hint, no certainty whatsoever. Hint coming from the fact an attachement was mentioned in a tooltip when hovering the mouse on the error message.

[gunars]

I can't upload even with no attachments.

[MerleOne]

I can't upload even with no attachments.

Hope this helps CintaNotes team to solve the issue !
Regards,
.merle1.

[CintaNotes Developer]

Hello everyone,
Thanks for the reports!
I'm aware of the issue and working on it.
Please stay tuned!

[CintaNotes Developer]

Please check is it working now?

[gunars]

Yes, uploads are working for me again now. Thanks, Alex!

[MerleOne]

Please check is it working now?

Works for me now too !
Thanks,
.merle1.

[CintaNotes Developer]

>Yes, uploads are working for me again now. Thanks, Alex!
>Works for me now too !

Great! Thanks for writing!