Only title is being copied, not note itself

dfranco
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Only title is being copied, not note itself

Postby dfranco » Tue Jan 27, 2009 4:55 pm

When I try to copy some info, all I get is the title. The note box itself is empty. How can I fix this?
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Re: Only title is being copied, not note itself

Postby CintaNotes Developer » Tue Jan 27, 2009 5:14 pm

dfranco wrote:When I try to copy some info, all I get is the title. The note box itself is empty. How can I fix this?

What program are you copying from? Which hot key are you using for clipping? Does it include Alt or Shift? Have you tried other hot keys?
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Re: Only title is being copied, not note itself

Postby dfranco » Tue Jan 27, 2009 10:03 pm

I am copying from web pages. I have tried a couple different combinations of keys, control plus n or z. The same thing happens. I would like to use control-enter, but that doesn't seem possible.
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Re: Only title is being copied, not note itself

Postby CintaNotes Developer » Wed Jan 28, 2009 3:46 am

dfranco wrote:I am copying from web pages.
Well what I really meant is which web browser are you using?
And also do you have XP or Vista?
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Re: Only title is being copied, not note itself

Postby dfranco » Wed Jan 28, 2009 4:29 am

Windows XP and Internet Explorer.
I just tried it with Outlook and got the same result.
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Re: Only title is being copied, not note itself

Postby CintaNotes Developer » Wed Jan 28, 2009 5:08 am

Please check your email.
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Re: Only title is being copied, not note itself

Postby ale » Sat Feb 07, 2009 2:59 pm

Today I'm experiencing the same behaviour. If I use the hotkey to clip, only the Windows title is copied in the note. It may be really a problem of my setup because it's not a fresh Windows installation but I thought to report anyway. CintaNotes is latest Beta M6.3

I tried an older debug version attached to one of the other topic and here's the log if it's useful

Code: Select all

app::TextGrabber::grab starting grab
app::TextGrabber::grab origClipboardText = {}
app::TextGrabber::getForegroundWindowRoot other root window = 0026034E
app::TextGrabber::attachAndExecute start
app::TextGrabber::startGrab start
app::TextGrabber::startGrab   executable name = NOTEPAD.EXE
app::TextGrabber::startGrab   focused window = 001F0350
app::TextGrabber::startGrab   focused window text =
app::TextGrabber::startGrab   focused window class = Edit
app::TextGrabber::emulateKeyPress   emulating key 'CTRL C
app::TextGrabber::startGrab end
app::TextGrabber::attachAndExecute end
app::TextGrabber::onTimer start
app::TextGrabber::onTimer restoring original clipboard contents
app::TextGrabber::attachAndExecute start
app::TextGrabber::attachAndExecute end
app::TextGrabber::onTimer end
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Re: Only title is being copied, not note itself

Postby CintaNotes Developer » Sat Feb 07, 2009 3:06 pm

ale wrote:Today I'm experiencing the same behaviour. If I use the hotkey to clip, only the Windows title is copied in the note. It may be really a problem of my setup because it's not a fresh Windows installation but I thought to report anyway. CintaNotes is latest Beta M6.3

Thanks for the log, it helps a lot. It seems that nothing is going to the clipboard, which may be the reason of
- your hot key altering the keyboard focus (Shift or Alt key in the clipping hot key?)
- some other clipboard monitor program tampering with the clipboard
- the amount of text that you select is so large that in is not in clipboard even after 2 sec, and CN hits the timeout

Could you please answer these questions:
- What is your full Windows version?
- Which hotkey are you using?
- If not the default, does the default exhibit same behavior?
- Is the problem only with Notepad, or it does not depend on the application?
- Are there any clipboard-monitoring programs installed?

thanks
Alex
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Re: Only title is being copied, not note itself

Postby ale » Sat Feb 07, 2009 3:18 pm

I made some more tests, I think I have found the reason and it seems somewhat related to the hotkey

Hotkey was Ctrl + Alt + F12. I changed to Ctrl + Alt + F9 and it was still not working so I made the post on the forum, it was maybe my mistake not to change to something completely different

Now I tried Ctrl + G and it works again both with latest version and with the older debug version. I will copy the log with the working hotkey. The OS is Windows XP and the behavior was also with other applications, non only notepad

Code: Select all

app::TextGrabber::grab starting grab
app::TextGrabber::grab origClipboardText = {}
app::TextGrabber::getForegroundWindowRoot other root window = 003C08DE
app::TextGrabber::attachAndExecute start
app::TextGrabber::startGrab start
app::TextGrabber::startGrab   executable name = NOTEPAD.EXE
app::TextGrabber::startGrab   focused window = 003608E4
app::TextGrabber::startGrab   focused window text =
app::TextGrabber::startGrab   focused window class = Edit
app::TextGrabber::emulateKeyPress   emulating key 'CTRL C
app::TextGrabber::startGrab end
app::TextGrabber::attachAndExecute end
app::TextGrabber::clipboardChanged start
app::TextGrabber::clipboardChanged   text in clipboard
app::TextGrabber::getLink start
app::TextGrabber::getLink end
app::TextGrabber::clipboardChanged   finished
app::TextGrabber::clipboardChanged   grabbed text = {Testo di prova}
app::TextGrabber::attachAndExecute start
app::TextGrabber::attachAndExecute end
app::TextGrabber::clipboardChanged end
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Re: Only title is being copied, not note itself

Postby CintaNotes Developer » Sat Feb 07, 2009 4:08 pm

ale wrote:Hotkey was Ctrl + Alt + F12. [...] Now I tried Ctrl + G and it works again both with latest version and with the older debug version.

Yes, it was because of the Alt key in your combination. I've tweaked the code a little bit, please try this version and let me know how does it perform:
CintaNotes_BetaM6_4.rar
(299.12 KiB) Downloaded 2862 times
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Re: Only title is being copied, not note itself

Postby ale » Sat Feb 07, 2009 4:44 pm

CintaNotes Developer wrote:Yes, it was because of the Alt key in your combination. I've tweaked the code a little bit, please try this version and let me know how does it perform


Hello,
I put back the Ctrl + Alt + F12 hotkey and tried the new version, made some tests now it works correctly!
I will let you know of any problems over a more extended period of time

Actually most of my notes were copy pasted and I didn't use hotkeys extensively yet, I just happened to have a Ctrl + Alt key combination while exploring all program features. Thanks for your help

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