Sometimes Ctrl+F12 brings up an empty note

Posts: 89
Joined: Thu Aug 16, 2012 5:36 pm

Sometimes Ctrl+F12 brings up an empty note

Postby RSchiaffino » Sun Nov 22, 2020 7:37 pm

I’ve recently occasionally encountered this behavior in CN: I select some text in a web page, hit Ctrl+F12 to clip it, and a new note appear, but empyt. If I then try again (select text in the web page and hit Ctrl+F12 again), the text is clipped as expected.

What OS? Windows 10 64 bit
What version of CintaNotes? 3.13
What window/pane has Focus? The browser (Chrome)
What key combination? Ctrl+F12
What program and version are you clipping from? The browser (Chrome)

This has happened several times, but does not occur consistently. It never happened before (AFAIK): it started only recently (probably the last couple of months)
User avatar
CintaNotes Developer
Site Admin
Posts: 4930
Joined: Fri Dec 12, 2008 4:45 pm

Re: Sometimes Ctrl+F12 brings up an empty note

Postby CintaNotes Developer » Sat Nov 28, 2020 10:25 am

Hi Ricardo and thanks for the report!
Can you please tell, does it happen if you run CN as admin?
Also the debug log of a failed clip would help immensely! Thanks

Return to “Bug Reports”