CN sometimes doesn't open default database and loses setting

RSchiaffino
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Re: CN sometimes doesn't open default database and loses set

Postby RSchiaffino » Tue Jan 22, 2013 4:19 pm

Hi Alex,

After a long while when the error didn't recur, it has just happened again. I had debug logging on... can you tell me where to get the log so that I can send it to you?

Thank you!

Riccardo
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Re: CN sometimes doesn't open default database and loses set

Postby CintaNotes Developer » Fri Jan 25, 2013 8:17 am

Hi Riccardo,

1) If you have CintaNotes installed into Program Files, the logs are most probably at %APPDATA%\CintaNotes\log.N.txt
2) Otherwise the logs should be near cintanotes.exe

Please mind: the logs can contain your note's data, please review before sending!

Thanks!
Alex
RSchiaffino
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Joined: Thu Aug 16, 2012 5:36 pm
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Re: CN sometimes doesn't open default database and loses set

Postby RSchiaffino » Fri Jan 25, 2013 9:45 pm

Hi Alex,

Here is a file with a number of logs, taken around the date in which this occurred last time.

So that you know: the correct path for my CN db file is

C:\Users\Riccardo Schiaffino\Documents\My Dropbox\Riccardo_Not_shared\CintaNotes
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RiccardoS_CN_logs.zip
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Re: CN sometimes doesn't open default database and loses set

Postby CintaNotes Developer » Thu Feb 07, 2013 11:27 am

Riccardo, please try the new 2.0.3 Beta 2: viewtopic.php?f=3&t=1537
The issue is likely to be fixed there, although since the bug was not 100% reproducible there still remains some chance that it was not fixed.
Alex

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