CintaNotes Forum

crash when start in win7 x64 (1.8.2)

"xxx stopped working" and so on

I don't kown why,

months ago,my 1.7.x work well.

(But I can't find old versions so I'm not sure if I can run 1.7.x successfully)

hope to add "error dump" function.

Hi and thanks for the report!

Please try running "cintanotes.exe -d" and send me the produced "log.1.txt" file. Thanks!

CintaNotes Developer wrote:Hi and thanks for the report!

Please try running "cintanotes.exe -d" and send me the produced "log.1.txt" file. Thanks!

Hi，I did it. I created a shortcut and put the parameter "-d" after the target.
But with no luck. Nothing generated.
Crashes before the log generated,maybe.

Below is log from Event Viewer:
-------------------------------------------
Faulting application name: CintaNotes.exe, version: 1.8.2.2, time stamp: 0x507bf4cf
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0097da90
Faulting process id: 0x103c
Faulting application start time: 0x01cdab547bd6e36c
Faulting application path: D:\Live\GTD\CintaNotes\CintaNotes.exe
Faulting module path: unknown
Report Id: bab8e130-1747-11e2-9fc7-005056c00008
--------------------------------------------------------------
Can you give me a link to old versions to test more? THX!

PS:Several months ago,I installed a new version of snarl(another software) but crashes like CN.
But old versions works well.Maybe old CN will work too.

CintaNotes Developer wrote:Hi and thanks for the report!

Please try running "cintanotes.exe -d" and send me the produced "log.1.txt" file. Thanks!

I tested CintaNotes 1.7.2 Beta 1.It works well!
I think sth. in the new version make 1.8.2 failed in my computer.

latest test！：

[color=#BF4000]CintaNotes_1_8_2：can't run

-------------------------------------------------------------------
CintaNotes_1_8_1_Beta0：can't run

-------------------------------------------------------------------
CintaNotes_1_8_Beta2：works well
CintaNotes_1_7_2_Beta1:works well

How about versions 1.8 and 1.8.1 - do they work?
You can find all old versions here: http://cintanotes.com/files/old

This information is very important! thanks

CintaNotes Developer wrote:How about versions 1.8 and 1.8.1 - do they work?
You can find all old versions here: http://cintanotes.com/files/old

This information is very important! thanks

1.8 and above (1.8.1 , 1.8.2) can't run,

but 1.8 beta2 works well!

I guess new changes from 1.8beta2 to 1.8 caused this problem!

Thanks for the info!
This crash most probably stems from the new version of the protector which wraps CintaNotes executable.
I've contacted the protector's author, tomorrow he should give a version with debug logging.
Please stay put, with your help we are going to solve this really soon!

CintaNotes Developer wrote:Thanks for the info!
This crash most probably stems from the new version of the protector which wraps CintaNotes executable.
I've contacted the protector's author, tomorrow he should give a version with debug logging.
Please stay put, with your help we are going to solve this really soon!

I'll be here.Thank you for your hard work! I extremely like this software!

pein0saga, could you please try running this version, again with the "-d" switch?

CintaNotes_1_8_3_Beta0.zip

Should create two log files: debug.log and log.1.txt.

Thanks!

CintaNotes Developer wrote:pein0saga, could you please try running this version, again with the "-d" switch?

CintaNotes_1_8_3_Beta0.zip

Should create two log files: debug.log and log.1.txt.

Thanks!

I'm glad to to this.
Here it is!

Thanks a lot! I've sent the file to Enigma author.
Do I understand correctly that even when you run this version with the "-d" command line switch, no
"log.1.txt" file gets generated?

CintaNotes Developer wrote:Thanks a lot! I've sent the file to Enigma author.
Do I understand correctly that even when you run this version with the "-d" command line switch, no
"log.1.txt" file gets generated?

Yes，it generated only debug.log0000089C and debug.log, nothing else.It's strange.

Same thing is happening to me. Opens up Cintanotes and then immediately closes. What is going on?

What is the estimated fix on 1.8.2 - I tried going back to earlier version and it refused ( because it said the db was (now)created by your 1.8.2 - I need to be able to get to my notes Alex - Cintanotes is my lifeline to a ton of data and notes. Please let all of us know what is the estimated fix time on 1.8.2 - thanks.

Here is the log when running the -d
Timestamp Thread Forced Function Details
10:37:42.049 5284 logging::Log::init Started logging
10:37:42.049 5284 app::settings::getLoader Begin
10:37:42.050 5284 app::settings::`anonymous-namespace'::createSettingsFilePath Begin
10:37:42.050 5284 app::settings::`anonymous-namespace'::createVirtualizedPath Begin
10:37:42.050 5284 app::settings::`anonymous-namespace'::createVirtualizedPath path=[cintanotes.settings]
10:37:42.051 5284 app::settings::`anonymous-namespace'::createVirtualizedPath End
10:37:42.051 5284 app::settings::`anonymous-namespace'::createSettingsFilePath path=[C:\Download\CintaNotes\cintanotes.settings]
10:37:42.051 5284 app::settings::`anonymous-namespace'::createSettingsFilePath End
10:37:42.051 5284 settings::ConfigurationLoader::ConfigurationLoader Begin
10:37:42.051 5284 settings::ConfigurationLoader::ConfigurationLoader filePath=[C:\Download\CintaNotes\cintanotes.settings]
10:37:42.052 5284 settings::ConfigurationLoader::load Begin
10:37:42.052 5284 settings::SettingsLoader::loadOrCreate Begin
10:37:42.052 5284 settings::SettingsLoader::loadOrCreate filename=[C:\Download\CintaNotes\cintanotes.settings]
10:37:42.052 5284 settings::SettingsLoader::load Begin
10:37:42.052 5284 settings::SettingsLoader::load filename=[C:\Download\CintaNotes\cintanotes.settings]
10:37:42.053 5284 settings::SettingsLoader::load End
10:37:42.053 5284 settings::SettingsLoader::loadOrCreate load success
10:37:42.054 5284 settings::SettingsLoader::loadOrCreate End
10:37:42.054 5284

JERH, have you tried running 1.8.3 Beta 1?

JERH, pein0saga, please try replacing your cintanotes.exe with the one below, and tell me if it runs ok.
If not, please run it with "-d" and send me the log.
Thanks a lot!

Downloaded the 1.8.3 Beta1_221012.zip you sent today 10/22/12 - same thing again - opens and then immediately shuts down.

This time, I then ran cintanotes.exe -d and the log would not produce (this time) as it did yesterday with the version you asked me to replace.

Crossing fingers Alex that you find this - quite a bit of info I need to get to - unfortunately, this 1.8.2 and .3 changed the 1.8.1 (.db) so I can't go backwards to 1.8.1 or any other earlier version <groan> - I have trusted so much that the newer version would just work like all the others that I did not back up since 1.6 and before. <groan x 2) - learned my lesson.

Still looking for help. Thanks.

This works with 1.8.3 Beta 1 but see the image - After I wrote to you that 1.8.3 Beta did not work and would not create a log file. I loaded it in a different directory with only these files in it. (See attached .jpg). I overwrote the .db with 1.8.2 converted version that was not working.

So it works in only this particular directory ...

C:\Download\CintaNotes\CintaNotes_1_8_3_Beta1 with only the files shown in the attached .jpg

It does not work in my old directory ...

C:\Download\CintaNotes

I don't want to move any files from C:\Download\CintaNotes to C:\Download\CintaNotes\CintaNotes_1_8_3_Beta1 until you or your author can tell me which ones are ok and which one is the culprit.

Something in the old directory makes it crash. If you want a picture of my old directory I will send it.