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Hot key clipping does not work in Google Chrome
Posted: Fri Jan 11, 2013 10:41 pm
by WKF
Hot key (CTRL +F12) clipping just opens a blank note with Google Chrome, but works normally in Opera or Internet Explorer. Latest versions of CintaNotes and Google Chrome installed. Using Windows 8.
Re: Hot key clipping does not work in Google Chrome
Posted: Sat Jan 12, 2013 1:47 am
by CintaNotes Developer
Hi WKF, thanks for the report!
Could you please activate debug logging (Help/Debug menu), try to clip, and then send the generated log.1.txt file back to me?
This would help immensely. Thanks in advance!
(Please note: the log file might contain some of your data.)
Re: Hot key clipping does not work in Google Chrome
Posted: Sat Jan 12, 2013 3:00 am
by WKF
I fixed the problem. The culprit: Chrome was running in the Windows 8 mode. Once I relaunched Chrome in the Desktop mode I was back in business. The relaunch command is accessed on the menu revealed when you click the triple-bar icon in the upright corner.
Re: Hot key clipping does not work in Google Chrome
Posted: Fri Jan 25, 2013 9:27 am
by CintaNotes Developer
Great. Thanks for the useful info!