Authorization failed on synchronization
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Authorization failed on synchronization
Tried to sync with Simplenote but cannot login. Tooltip is displayed with message that authorization failed. Login credentials checked. I previously synced Simplenote with ResophNotes - could this be causing a problem?
Last edited by StewCam on Tue Feb 12, 2013 11:33 am, edited 1 time in total.
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Re: Authoriization failed on synchronization
No, this shouldn't have caused any problems.
Please make sure that you've typed your email and password correctly.
If this fails, please enable Debug logging in Help/Debug, try to sync and send us the generated log file to support@cintanotes.com.
Thanks!
Please make sure that you've typed your email and password correctly.
If this fails, please enable Debug logging in Help/Debug, try to sync and send us the generated log file to support@cintanotes.com.
Thanks!
Alex
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Re: Authorization failed on synchronization
Login credentials rechecked but error remains. Log file sent to support@cintanotes.com.
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Re: Authorization failed on synchronization
Thanks for the log! one more question: does your SN password contain any unusual characters (that is, which are not letters or digits)?
Alex
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Re: Authorization failed on synchronization
No, just numbers and lower case letters
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Re: Authorization failed on synchronization
Thanks for the data and for the answer. We have found some issues in password handling, so I confirm that the problem exists.
We'll fix it soon, please stay tuned
As a workaround, please try temporarily downgrading to 2.0.2 (http://cintanotes.com/files/old)
We'll fix it soon, please stay tuned
As a workaround, please try temporarily downgrading to 2.0.2 (http://cintanotes.com/files/old)
Alex
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Re: Authorization failed on synchronization
Thanks, synchronization works with previous version 2.0.2.