CintaNotes Forum

Hi,

Since a week or so I'm syncing one of my CN sections with Simplenote and since yesterday I experience crashes when CN is just running in the background (system tray). It apparently crashes sometimes when syncing with Simplenote ("retrieving note index"). I synced on a 5 minute basis. I had to turn that down to 2 hours because it was crashing -on average- once every hour.

A (Windows 7) crash dialog pops up with the following:

Gebeurtenisnaam van probleem: APPCRASH
Naam van de toepassing: CintaNotes.exe
Versie van toepassing: 2.1.0.5
Tijdstempel van toepassing: 5148481d
Naam van foutmodule: CintaNotes.exe
Versie van foutmodule: 2.1.0.5
Tijdstempel van foutmodule: 5148481d
Uitzonderingscode: c0000005
Uitzonderingsmarge: 00019a7b
Versie van besturingssysteem: 6.1.7601.2.1.0.256.1
Landinstelling-id: 1043
Aanvullende informatie 1: 0a9e
Aanvullende informatie 2: 0a9e372d3b4ad19135b953a78882e789
Aanvullende informatie 3: 0a9e
Aanvullende informatie 4: 0a9e372d3b4ad19135b953a78882e789

I sent an email to support@ yesterday (with log and dr watson files), and seeing this I believe my issue is the same.

Hope there is a fix

Hi and thanks for the reports!

We've found out that it was the problem both on our and on SN's
side. SN server did something completely unexpected by CN, which lead
to crash. (BTW now it seems they've fixed this).

Soon we'll release a new version where this problem should be fixed
on CN's side. However if SN server continues to behave strangely,
the sync may fail - although without crashing now.

Please stay tuned!