Unable to Import .xml Files

igc099
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Unable to Import .xml Files

Postby igc099 » Sun Nov 10, 2013 4:18 pm

Hi, everyone!

I'm using CintaNotes portable right now, and I want to import .xml files. When I do, though, it says "Notebook node not found.". Okay, well that's all well and good, I can just hop over to notepad and save the .xml in Unicode formatting. I did, but when I try to import the file again, it says "Could not determine tag type". Can someone please help me with this? I'm using this for school, so I'm not really in the mood to copy and paste each individual note that I've taken for two months everyday! Oh, and I'm not really very tech-y, so please put it in simpleton terms :)

Thanks for your help!

igc099
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Re: Unable to Import .xml Files

Postby CintaNotes Developer » Mon Nov 11, 2013 8:22 am

Hi igc099,
thanks for the report!

Please could you send a sample of the non-importable XML to support@cintanotes.com?

If this is not possible due to privacy reasons, could you please activate debug logging via Help/Debug menu,
repeat the error and send to us the log.1.txt file generated near cintanotes.exe.

Thank you!
Alex

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