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Error on starting CintaNotes Pro

Posted: Thu Feb 27, 2014 4:34 pm
by dfranco
Error message: "class err::SystemException Postcondition failed:" etc.
There is no "help" menu. I have installed pro over existing CintaNotes basic app. Is that a problem?

Re: Error on starting CintaNotes Pro

Posted: Fri Feb 28, 2014 3:50 am
by CintaNotes Developer
Hello,

please run CN with the "-d" switch like this:

cintanotes.exe -d

It will generate "log.1.txt" file, please send it to support@cintanotes.com
Thank you!

Re: Error on starting CintaNotes Pro

Posted: Fri Feb 28, 2014 5:13 pm
by dfranco
I tried running C:\Program Files (x86)\CintaNotes\cintanotes.exe -d
but nothing happened.

Re: Error on starting CintaNotes Pro

Posted: Sun Mar 02, 2014 6:20 am
by CintaNotes Developer
Please check the folder %APPDATA%/CintaNotes. It should contain file "log.1.txt".
(When CN is in Program Files, it has to write to APPDATA since Program Files is read-only.)
Thanks!

Re: Error on starting CintaNotes Pro

Posted: Sun Mar 02, 2014 8:41 pm
by dfranco
Done.

Re: Error on starting CintaNotes Pro

Posted: Fri Mar 07, 2014 10:01 am
by CintaNotes Developer
Hi Dom,

thanks a lot for your mail!

Could you please check if you're using the latest version of CN - 2.5.1?
According to the log file, looks like you're using an older version.

Thanks!