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Error on starting CintaNotes Pro
Posted: Thu Feb 27, 2014 4:34 pm
by dfranco
Error message: "class err::SystemException Postcondition failed:" etc.
There is no "help" menu. I have installed pro over existing CintaNotes basic app. Is that a problem?
Re: Error on starting CintaNotes Pro
Posted: Fri Feb 28, 2014 3:50 am
by CintaNotes Developer
Hello,
please run CN with the "-d" switch like this:
cintanotes.exe -d
It will generate "log.1.txt" file, please send it to
support@cintanotes.comThank you!
Re: Error on starting CintaNotes Pro
Posted: Fri Feb 28, 2014 5:13 pm
by dfranco
I tried running C:\Program Files (x86)\CintaNotes\cintanotes.exe -d
but nothing happened.
Re: Error on starting CintaNotes Pro
Posted: Sun Mar 02, 2014 6:20 am
by CintaNotes Developer
Please check the folder %APPDATA%/CintaNotes. It should contain file "log.1.txt".
(When CN is in Program Files, it has to write to APPDATA since Program Files is read-only.)
Thanks!
Re: Error on starting CintaNotes Pro
Posted: Sun Mar 02, 2014 8:41 pm
by dfranco
Done.
Re: Error on starting CintaNotes Pro
Posted: Fri Mar 07, 2014 10:01 am
by CintaNotes Developer
Hi Dom,
thanks a lot for your mail!
Could you please check if you're using the latest version of CN - 2.5.1?
According to the log file, looks like you're using an older version.
Thanks!