database crased

firmrock
Posts: 14
Joined: Tue Mar 11, 2014 3:23 am
Contact:

database crased

Postby firmrock » Wed Aug 27, 2014 6:07 am

hi

my cintanotes database crashed suddendly. and the attachment is the log.
i wonder if you can help to tackle the problem.

sincerely!

What OS?
- windows xp
What version of CintaNotes?
- v2.7.1
What window/pane has Focus?
- main windows
Attachments
log.8.zip
(21.99 KiB) Downloaded 235 times
User avatar
CintaNotes Developer
Site Admin
Posts: 4757
Joined: Fri Dec 12, 2008 4:45 pm
Contact:

Re: database crased

Postby CintaNotes Developer » Wed Aug 27, 2014 9:24 am

Hi,
thanks for the report!

Seems that your database file has become corrupted.
But don't worry, usually it's easy to fix. Please do the following:

1. Exit CintaNotes
2. Rename your old database
3. Start CintaNotes
4. Import from your old (renamed) database
5. (optionally) Delete the duplicate main section
6. Recreate your search- and sort-options

Please also refer to this page for other tips how to fix this problem, if the steps above
don't help:
viewtopic.php?f=3&t=156&start=20#p7331

Please let me know if this helps! thanks
Alex
firmrock
Posts: 14
Joined: Tue Mar 11, 2014 3:23 am
Contact:

Re: database crased

Postby firmrock » Wed Aug 27, 2014 9:50 am

It did effect. my database was saved.
thank you!
User avatar
CintaNotes Developer
Site Admin
Posts: 4757
Joined: Fri Dec 12, 2008 4:45 pm
Contact:

Re: database crased

Postby CintaNotes Developer » Wed Aug 27, 2014 9:53 am

You're welcome!
Alex

Return to “Bug Reports”