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database crased

Posted: Wed Aug 27, 2014 6:07 am
by firmrock
hi

my cintanotes database crashed suddendly. and the attachment is the log.
i wonder if you can help to tackle the problem.

sincerely!

What OS?
- windows xp
What version of CintaNotes?
- v2.7.1
What window/pane has Focus?
- main windows

Re: database crased

Posted: Wed Aug 27, 2014 9:24 am
by CintaNotes Developer
Hi,
thanks for the report!

Seems that your database file has become corrupted.
But don't worry, usually it's easy to fix. Please do the following:

1. Exit CintaNotes
2. Rename your old database
3. Start CintaNotes
4. Import from your old (renamed) database
5. (optionally) Delete the duplicate main section
6. Recreate your search- and sort-options

Please also refer to this page for other tips how to fix this problem, if the steps above
don't help:
viewtopic.php?f=3&t=156&start=20#p7331

Please let me know if this helps! thanks

Re: database crased

Posted: Wed Aug 27, 2014 9:50 am
by firmrock
It did effect. my database was saved.
thank you!

Re: database crased

Posted: Wed Aug 27, 2014 9:53 am
by CintaNotes Developer
You're welcome!