Clear format dos not function well

firmrock
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Clear format dos not function well

Postby firmrock » Wed Feb 25, 2015 2:20 am

hello, i have a question:
after my note was highlighted, i need to clear the format. in the edit windows, the clear format function well. however,after the windows closed, the highlight is still exist.
thanks.
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Re: Clear format dos not function well

Postby CintaNotes Developer » Thu Feb 26, 2015 5:55 pm

Hi firmrock,

Thanks a lot for the report, and for the log!

However I was unfortunately unable to reproduce the issue.
Could you please tell me in more detail how exactly do you hightlight the text, and how do you clear the format?
A step-by-step reproduction description would be most helpful and will allow me to fix the issue asap.

Thanks!
Alex
firmrock
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Re: Clear format dos not function well

Postby firmrock » Fri Feb 27, 2015 9:25 am

hi, i have made screen record of my operation. I hope it can help you to find the error.

regards.
firmrock
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Re: Clear format dos not function well

Postby CintaNotes Developer » Sat Feb 28, 2015 2:57 pm

Thanks for the video!
That's strange but I still can't reproduce the error. Probably it depends on your settings.
Could you please send me your cintanotes.settings file to support@cintanotes.com?
Thank you!
Alex
firmrock
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Re: Clear format dos not function well

Postby firmrock » Tue Mar 03, 2015 12:45 am

hi, attahcment is the cintanotes.settings.
thanks.
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Re: Clear format dos not function well

Postby CintaNotes Developer » Tue Mar 03, 2015 3:49 pm

Hi Firmrock,

thanks for the settings file!
It seems that Options/Notes List/Render Text Formatting is off.
Could you please turn it on and tell me if the problem is fixed?
Thanks!
Alex
firmrock
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Re: Clear format dos not function well

Postby firmrock » Wed Mar 04, 2015 12:59 am

It's strange, the Options/Notes List/Render Text Formatting is on.
I uninstall cintanotes and reinstall again, however the problem still alive.
when i open the database in another computer, all things is ok. so that means the database file is ok.

thank you.
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Re: Clear format dos not function well

Postby CintaNotes Developer » Thu Mar 05, 2015 4:25 am

Strange indeed!
Are you using the same settings file on another computer?
Could you please try that?
Alex

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