Crash while syncing with simple note

uwesbr
Posts: 1
Joined: Thu Mar 05, 2015 7:42 pm
Contact:

Crash while syncing with simple note

Postby uwesbr » Thu Mar 05, 2015 7:53 pm

Hi,

every time I try to sync my notes with simple note the progam crashes after a few seconds. This happens with two different notebooks.

Regards, Uwe
User avatar
CintaNotes Developer
Site Admin
Posts: 4740
Joined: Fri Dec 12, 2008 4:45 pm
Contact:

Re: Crash while syncing with simple note

Postby CintaNotes Developer » Fri Mar 06, 2015 10:38 am

Hello Uwe,
Thanks for the report!

Are you using the latest CN 2.8.5?

Could you please do the following:

1) Run CintaNotes and activate "Help/Debug/Debug Logging"
2) Try to repeat the problem
3) This will produce the file named "log.1.txt" (either in CN folder,
or in %APPDATA%\CintaNotes) - please send it to support@cintanotes.com

[Please note that this file may contain some of your private data, such as tag
names (but no passwords). You may want to edit the file and remove this data
first.]

Hope this is not too much to ask, thank you!
Alex

Return to “Bug Reports”