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link to cintanotes note from word not working

Posted: Sat Jun 06, 2015 2:50 pm
by getgoing
Hi,

I copied the link to a note within cintanotes and placed it microsoft word.
When I click on the link, the following error message shows up
"windows cannot access the specified device path or file error. You may not have the appropriate permissions to access the item."

I am logged in as administrator and tried after disabling antivirus (kaspersky). Still getting the same error.
Is there a way to fix this?

Appreciate any help.

Regards,
Sarav

Re: link to cintanotes note from word not working

Posted: Tue Jun 09, 2015 12:36 am
by usbpoweredfridge
Hi Sarav,

Have you registered the link protocol on your system? Options->System->Register Link Protocol (admin rights required if UAC is enabled).

Chris

Re: link to cintanotes note from word not working

Posted: Tue Jun 09, 2015 12:15 pm
by CintaNotes Developer
Hi Sarav,
I join in to the question Chris asked

Re: link to cintanotes note from word not working

Posted: Wed Jun 10, 2015 6:10 am
by getgoing
Hi Chris / Alex,

Thank you very much. That worked.

Regards,
Sarav

Re: link to cintanotes note from word not working

Posted: Wed Jun 10, 2015 10:28 am
by CintaNotes Developer
Great to hear, you're welcome!