Attached Outlook .MSG file loses pictures after editing and sending out

substorm
Posts: 7
Joined: Fri Aug 16, 2013 3:50 pm
Contact:

Attached Outlook .MSG file loses pictures after editing and sending out

Postby substorm » Mon Jan 18, 2016 10:28 pm

I am really enjoying the new file attachment feature. However, I've noticed that when I attach some email files (Outlook .MSG format) and make edits, the sent email loses the inline pictures. When I initially open that email file straight from CintaNotes, I can still see the inline pictures. Only when the file is sent through Outlook, some of the pictures disappear. Has anyone noticed this?
User avatar
CintaNotes Developer
Site Admin
Posts: 5001
Joined: Fri Dec 12, 2008 4:45 pm
Contact:

Re: Attached Outlook .MSG file loses pictures after editing and sending out

Postby CintaNotes Developer » Wed Jan 20, 2016 9:26 am

Hi and thanks for your post!

Are you sure that the MSG file includes the pictures? Maybe it only contains links to files in some other location, and it so happens that on your PC these links continue to work, while after sending the file over to another PC the links get broken.
Alex

Return to “Bug Reports”