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Simplenote synchronisation not complete

Posted: Wed Feb 24, 2016 12:33 pm
by Macako
Last synchronisation stays at a date in the past (14.11.2015), Notes are synched, but when uploading 1 of 1 note - there is an error (Synchronisation could not be completeted and it says to try at a later time. - the messages are in german - i dont know the exact error messages in english).
This is repeated on every sync attempt.
It seems that this 1 note is stuck. I don't know which note...
Using Cintanotes Pro 3.1.2 on Windows 8.1
latest Log File attached.
Best wishes
Martin

Re: Simplenote synchronisation not complete

Posted: Thu Feb 25, 2016 11:36 am
by CintaNotes Developer
Hello Martin,
Thanks a lot for the report and for the log!
We'll investigate the issue and get back to you as soon as there are any news.

Re: Simplenote synchronisation not complete

Posted: Thu Mar 10, 2016 5:11 am
by CintaNotes Developer
Hi Martin,

It seems that the sync fails because one or more of your notes are too large for Simplenote (more than 500KB).
Unfortunately we can't fix this because it is Simplenote's limitation.
Please sort your notes by size and split the notes larger than 500 KB.
The exact size of the note can be viewed in note properties (called up by Alt+Enter).

Re: Simplenote synchronisation not complete

Posted: Thu Mar 10, 2016 10:05 am
by Macako
Hi Alex
Yes - after deleting the biggest note - with 368KB - the synchronisation was completed again.
So the limit with simplenote is probably lower than 500KB - but higher than the next biggest note with 149 KB in size.
Thank you!
Martin

Re: Simplenote synchronisation not complete

Posted: Thu Mar 10, 2016 12:05 pm
by CintaNotes Developer
Hm, last time we checked 500 KB was still ok.. probably Simplenote is getting more finicky, heh. Anyhow, glad that the issue is resolved for you!