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Sometimes CN does not clip from MS Word

Posted: Wed May 24, 2017 3:23 pm
by RSchiaffino
This happens only occasionally, but often enough as to be annoying.

Expected behaviour:
1) Select some text in MS Word
2) Hit Ctrl+F12
3) A new note is created immediately with the selected text

Actual behaviour (only sometimes):
1) Select some text in MS Word
2) Hit Ctrl+F12
3) A new note is created after several seconds but it is blank (no text, only the title)

Re: Sometimes CN does not clip from MS Word

Posted: Wed May 24, 2017 5:56 pm
by Ovg
Ctrl+F12 - is used by Word (default setting) for Open command. It seems like conflict between CN and Word.

Re: Sometimes CN does not clip from MS Word

Posted: Fri May 26, 2017 6:33 am
by CintaNotes Developer
Hi Riccardo,
please try the following:

1) Make sure that Word is not running as admin whereas CN is not (if so, either run Word as limited user or run CN as admin)
2) Increase time interval CN is waiting for data to come (clipping.waittime.seconds parameter in settings file)
3) Try using a different hotkey like Oleg suggested
4) If nothing helps, please collect a debug log of such failed clipping attempt and send to me

Re: Sometimes CN does not clip from MS Word

Posted: Fri May 26, 2017 6:34 am
by CintaNotes Developer
PS Oleg, what happened to your avatar?

Re: Sometimes CN does not clip from MS Word

Posted: Fri May 26, 2017 7:01 am
by Ovg
Hi Alex!
Than you to point me! I don't know what is happened. It seems we need in new hedgehog :-)

Re: Sometimes CN does not clip from MS Word

Posted: Sat May 27, 2017 9:23 am
by CintaNotes Developer
It would be a pity to lose it :)
Riccardo, sorry for offtop..