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display counts error

Posted: Fri Oct 12, 2018 11:38 pm
by Flamby
Sorry for creating an account just to report this: the "DIsplay Counts" option appears to be borked in my database (see attached screenshot)

20181013 004105 screenshot display counts error.png
20181013 004105 screenshot display counts error.png (40.78 KiB) Viewed 23239 times


I feel pretty confident that this issue came up today, after updating to this version. After each entry, I tend to check each tag category against the total number of entries to make sure I have not forgotten anything - so when today I added three entries and went back to check, the "Mechanics" tag had erroneously dropped to 158 - In the above attached screenshot I'm selecting all 182 notes, then subracting 158 and get zero.

As proof, I selected all of the childdren-tags and they add up to 182 (see second attached screenshot)

20181013 013535 screenshot display counts proof.png
20181013 013535 screenshot display counts proof.png (77.2 KiB) Viewed 23239 times


OS: Windows 10 home
CintaNotes version: 3.12

Let me know if you need further info or if I can help you figure out what's going on in any other way

Thank you for your time, and again apologies for creating an account just to bother you with this.

Re: display counts error

Posted: Tue Oct 16, 2018 12:30 pm
by CintaNotes Developer
Hello Flamby,

Thanks for your message and for reporting!

Please try creating a new notebook and importing the old notebook into it.
Does it fix the counters?

Re: display counts error

Posted: Fri Oct 19, 2018 9:57 am
by Flamby
CintaNotes Developer wrote:Please try creating a new notebook and importing the old notebook into it.

Thank you for the suggestion - problem solved!

Importing straight from the *.db file did not work. But, just in case, I exported to an *.xml file and imported from that, and this time it refreshed the numbers.

Just to be sure: did I lose any information by doing that?

Re: display counts error

Posted: Tue Oct 23, 2018 4:20 am
by CintaNotes Developer
Glad that it worked. No, you shouldn't have lost any information.