Simplenote synchronisation not complete

Macako
Posts: 2
Joined: Tue Feb 23, 2016 9:05 am
Contact:

Simplenote synchronisation not complete

Postby Macako » Wed Feb 24, 2016 12:33 pm

Last synchronisation stays at a date in the past (14.11.2015), Notes are synched, but when uploading 1 of 1 note - there is an error (Synchronisation could not be completeted and it says to try at a later time. - the messages are in german - i dont know the exact error messages in english).
This is repeated on every sync attempt.
It seems that this 1 note is stuck. I don't know which note...
Using Cintanotes Pro 3.1.2 on Windows 8.1
latest Log File attached.
Best wishes
Martin
Attachments
log.41.zip
(229.2 KiB) Downloaded 4755 times
User avatar
CintaNotes Developer
Site Admin
Posts: 5001
Joined: Fri Dec 12, 2008 4:45 pm
Contact:

Re: Simplenote synchronisation not complete

Postby CintaNotes Developer » Thu Feb 25, 2016 11:36 am

Hello Martin,
Thanks a lot for the report and for the log!
We'll investigate the issue and get back to you as soon as there are any news.
Alex
User avatar
CintaNotes Developer
Site Admin
Posts: 5001
Joined: Fri Dec 12, 2008 4:45 pm
Contact:

Re: Simplenote synchronisation not complete

Postby CintaNotes Developer » Thu Mar 10, 2016 5:11 am

Hi Martin,

It seems that the sync fails because one or more of your notes are too large for Simplenote (more than 500KB).
Unfortunately we can't fix this because it is Simplenote's limitation.
Please sort your notes by size and split the notes larger than 500 KB.
The exact size of the note can be viewed in note properties (called up by Alt+Enter).
Alex
Macako
Posts: 2
Joined: Tue Feb 23, 2016 9:05 am
Contact:

Re: Simplenote synchronisation not complete

Postby Macako » Thu Mar 10, 2016 10:05 am

Hi Alex
Yes - after deleting the biggest note - with 368KB - the synchronisation was completed again.
So the limit with simplenote is probably lower than 500KB - but higher than the next biggest note with 149 KB in size.
Thank you!
Martin
User avatar
CintaNotes Developer
Site Admin
Posts: 5001
Joined: Fri Dec 12, 2008 4:45 pm
Contact:

Re: Simplenote synchronisation not complete

Postby CintaNotes Developer » Thu Mar 10, 2016 12:05 pm

Hm, last time we checked 500 KB was still ok.. probably Simplenote is getting more finicky, heh. Anyhow, glad that the issue is resolved for you!
Alex

Return to “Bug Reports”