CintaNotes 3.1.3.6, Win7-SP1: InvalidStateException on note specific text in Hebrew

alex
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CintaNotes 3.1.3.6, Win7-SP1: InvalidStateException on note specific text in Hebrew

Postby alex » Thu May 12, 2016 4:33 am

Added some note to the db in Hebrew and it resulted in program continuous crash, unable to delete it or even open about Help/About section.

The error I get:
---------------------------
[Error]
---------------------------
class err::InvalidStateException
ui::Window::getHwnd class ui::Window const *: Cinta.ModelessDialog,
---------------------------
OK
---------------------------

I attached my database, so it will be easier for you to debug.

Hope it helps.
Tell me if you want me to send anything else.

Alex.
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Re: CintaNotes 3.1.3.6, Win7-SP1: InvalidStateException on note specific text in Hebrew

Postby CintaNotes Developer » Fri May 13, 2016 10:07 am

Hi Alex,

Thanks for the report!
Unfortunately I am not able to reproduce it. Can you give me a step-by-step description on how to get the crash?
Thanks!
Alex
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usbpoweredfridge
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Re: CintaNotes 3.1.3.6, Win7-SP1: InvalidStateException on note specific text in Hebrew

Postby usbpoweredfridge » Fri May 13, 2016 11:18 am

I tried reproducing by finding some sample Hebrew text on Google, and clipping it to a new note (CintaNotes v3.2 Beta 1, Win 10 64bit) - worked ok here, no crash (my Windows is English, maybe it is related to some particular language settings?).

Chris
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Re: CintaNotes 3.1.3.6, Win7-SP1: InvalidStateException on note specific text in Hebrew

Postby Ovg » Fri May 13, 2016 11:35 am

I have clipped text from http://new.huji.ac.il. (I initially chose the Hebrew language)
No problem with English version of Windows 7 x64/x32 SP1 and CN 3.1.4 β1
It's impossible to lead us astray for we don't care even to choose the way.
CN 3.11 LifeTime Pro Licence / Windows 7 SP1 x64
alex
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Re: CintaNotes 3.1.3.6, Win7-SP1: InvalidStateException on note specific text in Hebrew

Postby alex » Mon May 16, 2016 2:15 am

Tried to reproduce it again with no luck.

The only thing I think now is that it actually took me time to write original note, so I edited it for a while until I saved. I'll continue to work with the program and see if this happens again.
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Re: CintaNotes 3.1.3.6, Win7-SP1: InvalidStateException on note specific text in Hebrew

Postby CintaNotes Developer » Wed May 18, 2016 5:59 pm

Alex, thanks for your understanding and patience! Also it would be great if you could temporarily switch on debug logging in the Help/Debug menu.
This will generate big log files, so you may want to delete old logs once a week. But in case the error comes again, I'll know exactly what is the reason. Huge thanks in advance!
Alex
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Re: CintaNotes 3.1.3.6, Win7-SP1: InvalidStateException on note specific text in Hebrew

Postby alex » Fri May 20, 2016 8:42 pm

Ok, I'll switch.
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Re: CintaNotes 3.1.3.6, Win7-SP1: InvalidStateException on note specific text in Hebrew

Postby alex » Fri May 20, 2016 9:50 pm

Ok, it crashed again, the db got corrupted.

Code: Select all

---------------------------
[Error]
---------------------------
class err::InvalidStateException
ui::Window::getHwnd class ui::Window const *: Cinta.ModelessDialog,
---------------------------
OK   
---------------------------



Code: Select all

---------------------------
CintaNotes
---------------------------
Oops.. something went wrong!
Please press Ctrl+C to copy the error information
and email it to support@cintanotes.com so that we can fix it:

SE EXCEPTION_ACCESS_VIOLATION at address 0x7778E6DF inside C:\Windows\SysWOW64\ntdll.dll loaded at base address 0x77740000
Invalid operation: write at address 0xa6
---------------------------
OK   
---------------------------


Attached is a log file in debugging mode:
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Re: CintaNotes 3.1.3.6, Win7-SP1: InvalidStateException on note specific text in Hebrew

Postby CintaNotes Developer » Mon May 23, 2016 9:22 am

Hi Alex,
Thanks a lot for the logs!
They indicate that you might be having the same problem as described here.

To resolve it, simply upgrade to the latest CN 3.1.4.

Please let me know if this helps!
Alex

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