Error while opening jpg from note
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Error while opening jpg from note
After opening one of two jpg attachements in a note (the biggest one; (from editor modus)
I got an error message:
After deleting and re-attaching the jpg the error still exists.
Opening the jpg in Paint works fine
I got an error message:
After deleting and re-attaching the jpg the error still exists.
Opening the jpg in Paint works fine
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Re: Error while opening jpg from note
Hi awm,
Thanks for the report!
Can you share the jpg files with me?
It's ok if they are private, but at least I'd need to know their exact size in bytes.
Thanks!
Thanks for the report!
Can you share the jpg files with me?
It's ok if they are private, but at least I'd need to know their exact size in bytes.
Thanks!
Alex
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Re: Error while opening jpg from note
See attached files
Last edited by awm on Wed Oct 26, 2016 8:36 am, edited 1 time in total.
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Re: Error while opening jpg from note
Thanks a lot! A couple more questions:
1) what is your exact CN version?
2) are you sure that same files are not attached in any other note?
Thanks!
1) what is your exact CN version?
2) are you sure that same files are not attached in any other note?
Thanks!
Alex
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Re: Error while opening jpg from note
I´m running CN 3.4 PRO
Nope. This jpg is not attached to any other note.
Thanks
Nope. This jpg is not attached to any other note.
Thanks
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Re: Error while opening jpg from note
Adding a new test:
1.
Created a new note.
Attached the problem jpg to this note.
Error pops up
2.
Did the same in an other notebook in an existing and new note.
PROBLEM DIDN'T POP UP. JPG opened fine.
Size of former notebook (with the problem) 14.904 kB with 1.347 notes stored.
1.
Created a new note.
Attached the problem jpg to this note.
Error pops up
2.
Did the same in an other notebook in an existing and new note.
PROBLEM DIDN'T POP UP. JPG opened fine.
Size of former notebook (with the problem) 14.904 kB with 1.347 notes stored.
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Re: Error while opening jpg from note
I also couldn't reproduce the problem and tend to think this is a notebook corruption issue.
Please export your notebook to XML and import it into a new one (Please note that if you're using Simplenote sync,
the process is a bit more involved than that, please ask what to do in this case)
Please export your notebook to XML and import it into a new one (Please note that if you're using Simplenote sync,
the process is a bit more involved than that, please ask what to do in this case)
Alex
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Re: Error while opening jpg from note
mmm that's not nice.
But I tried to export to XML and import in a new notebook.
But that gives me this
also not nice....![Sad :(](./images/smilies/icon_e_sad.gif)
But I tried to export to XML and import in a new notebook.
But that gives me this
also not nice....
![Sad :(](./images/smilies/icon_e_sad.gif)
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Re: Error while opening jpg from note
Could you please activate debug log and attempt to import XML again?
Then send the log file to support@cintanotes.com
Thanks!
Then send the log file to support@cintanotes.com
Thanks!
Alex
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Re: Error while opening jpg from note
Timestamp Thread Forced Function Details
13:15:18.424510 5888 logging::Log::init Started logging
13:15:18.424510 5888 logging::Log::init App version: 3.4, Oct 17 2016
13:15:18.424510 5888 X ui::`anonymous-namespace'::runProgressFunction ERROR:SQLite error 19:
FOREIGN KEY constraint failed
Importing again: same error as in message above
13:15:18.424510 5888 logging::Log::init Started logging
13:15:18.424510 5888 logging::Log::init App version: 3.4, Oct 17 2016
13:15:18.424510 5888 X ui::`anonymous-namespace'::runProgressFunction ERROR:SQLite error 19:
FOREIGN KEY constraint failed
Importing again: same error as in message above
Last edited by awm on Wed Oct 26, 2016 12:29 pm, edited 1 time in total.
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Re: Error while opening jpg from note
running portable version
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Re: Error while opening jpg from note
I'm afraid this is only log of the error, but we need to see what happened just before the error.
So you need to turn on debug logging first in the Help/Debug menu.
After program restarts, try to import again.
This will generate a much, much bigger file.
Thanks in advance!
So you need to turn on debug logging first in the Help/Debug menu.
After program restarts, try to import again.
This will generate a much, much bigger file.
Thanks in advance!
Alex
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Re: Error while opening jpg from note
Ah I see. I've made a new error log like you descriped.
but
While attaching the file to this reply I got an error message:
Even after deleting .txt from filename, same error pop ups again
I've made a Word file of it: same error again
but
While attaching the file to this reply I got an error message:
Even after deleting .txt from filename, same error pop ups again
I've made a Word file of it: same error again
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Re: Error while opening jpg from note
Even a simple test.txt made by myself generates this error... ![Sad :(](./images/smilies/icon_e_sad.gif)
![Sad :(](./images/smilies/icon_e_sad.gif)
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Re: Error while opening jpg from note
I think zipping it up should help, and also greatly reduce the size.. right click -> send to -> compressed folder
Alex
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Re: Error while opening jpg from note
zip works!
- Attachments
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- log.4.txt.zip
- (2.57 MiB) Downloaded 5359 times
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Re: Error while opening jpg from note
Thanks for the log!
Do you have any rules defined?
If so, could you try to import without rules?
Do you have any rules defined?
If so, could you try to import without rules?
Alex
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Re: Error while opening jpg from note
That worked. Import went OK.
Even attaching en opening the problem-jpg works smooth without error poping up.
But logically the remaining question is : how to get my rules in the new populated notebook? ............
But thanks so far
Even attaching en opening the problem-jpg works smooth without error poping up.
But logically the remaining question is : how to get my rules in the new populated notebook? ............
But thanks so far
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Re: Error while opening jpg from note
This is most probably a bug in rules import function.
Could you please send me the contents of the <rules> tag from the XML?
I'll try to fix it asap.
Thanks in advance!
Could you please send me the contents of the <rules> tag from the XML?
I'll try to fix it asap.
Thanks in advance!
Alex
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Re: Error while opening jpg from note
I´m not sure how and where to find the XML part where <rules> resides.... ![Sad :(](./images/smilies/icon_e_sad.gif)
After opening the XML in internet eplorer I get the following:
![Sad :(](./images/smilies/icon_e_sad.gif)
After opening the XML in internet eplorer I get the following:
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