Clear format dos not function well

firmrock
Posts: 14
Joined: Tue Mar 11, 2014 3:23 am
Contact:

Clear format dos not function well

Postby firmrock » Wed Feb 25, 2015 2:20 am

hello, i have a question:
after my note was highlighted, i need to clear the format. in the edit windows, the clear format function well. however,after the windows closed, the highlight is still exist.
thanks.
Attachments
log.35.zip
(129.53 KiB) Downloaded 353 times
User avatar
CintaNotes Developer
Site Admin
Posts: 5001
Joined: Fri Dec 12, 2008 4:45 pm
Contact:

Re: Clear format dos not function well

Postby CintaNotes Developer » Thu Feb 26, 2015 5:55 pm

Hi firmrock,

Thanks a lot for the report, and for the log!

However I was unfortunately unable to reproduce the issue.
Could you please tell me in more detail how exactly do you hightlight the text, and how do you clear the format?
A step-by-step reproduction description would be most helpful and will allow me to fix the issue asap.

Thanks!
Alex
firmrock
Posts: 14
Joined: Tue Mar 11, 2014 3:23 am
Contact:

Re: Clear format dos not function well

Postby firmrock » Fri Feb 27, 2015 9:25 am

hi, i have made screen record of my operation. I hope it can help you to find the error.

regards.
firmrock
Attachments
record.zip
(2.32 MiB) Downloaded 349 times
User avatar
CintaNotes Developer
Site Admin
Posts: 5001
Joined: Fri Dec 12, 2008 4:45 pm
Contact:

Re: Clear format dos not function well

Postby CintaNotes Developer » Sat Feb 28, 2015 2:57 pm

Thanks for the video!
That's strange but I still can't reproduce the error. Probably it depends on your settings.
Could you please send me your cintanotes.settings file to support@cintanotes.com?
Thank you!
Alex
firmrock
Posts: 14
Joined: Tue Mar 11, 2014 3:23 am
Contact:

Re: Clear format dos not function well

Postby firmrock » Tue Mar 03, 2015 12:45 am

hi, attahcment is the cintanotes.settings.
thanks.
Attachments
cintanotes.zip
(43.62 KiB) Downloaded 351 times
User avatar
CintaNotes Developer
Site Admin
Posts: 5001
Joined: Fri Dec 12, 2008 4:45 pm
Contact:

Re: Clear format dos not function well

Postby CintaNotes Developer » Tue Mar 03, 2015 3:49 pm

Hi Firmrock,

thanks for the settings file!
It seems that Options/Notes List/Render Text Formatting is off.
Could you please turn it on and tell me if the problem is fixed?
Thanks!
Alex
firmrock
Posts: 14
Joined: Tue Mar 11, 2014 3:23 am
Contact:

Re: Clear format dos not function well

Postby firmrock » Wed Mar 04, 2015 12:59 am

It's strange, the Options/Notes List/Render Text Formatting is on.
I uninstall cintanotes and reinstall again, however the problem still alive.
when i open the database in another computer, all things is ok. so that means the database file is ok.

thank you.
User avatar
CintaNotes Developer
Site Admin
Posts: 5001
Joined: Fri Dec 12, 2008 4:45 pm
Contact:

Re: Clear format dos not function well

Postby CintaNotes Developer » Thu Mar 05, 2015 4:25 am

Strange indeed!
Are you using the same settings file on another computer?
Could you please try that?
Alex

Return to “Bug Reports”