[Ann] CintaNotes 2.9.2 Final

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[Ann] CintaNotes 2.9.2 Final

Postby CintaNotes Developer » Tue Jul 07, 2015 4:32 pm

Jul 7, 2015 - Version 2.9.2

In this version:

Enhancements:
  • Clipping: getting link to source file from the source application command line
  • Clipping: save path to source file in the Link field when clipping from Wordpad
  • Clipping: save path to source file in the Link field when clipping from Libre Office

Fixes:
  • Exception when exiting the program with unsaved editor and main window in tray
  • CN appeared on taskbar after session unlock even when minimized to tray
  • "File/Password protection" menu item didn't hide when the "ui.profeatures.hide" option was active
  • About dialog: make end year in copyright message auto updated
  • Junk log files could appear with message about OpenClipboard failure
  • Improved debug logging: always write program version into the log

Download:
Installable: CintaNotes_2_9_2_Setup.exe
Portable: CintaNotes_2_9_2.zip

Special thanks to the beta testers!
Alex
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Re: [Ann] CintaNotes 2.9.2 Final

Postby gustms » Tue Jul 07, 2015 10:47 pm

Thank you for the final version.
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Re: [Ann] CintaNotes 2.9.2 Final

Postby CintaNotes Developer » Thu Jul 09, 2015 10:00 am

Thanks, please let me know if there are any problems with it!
Alex
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Re: [Ann] CintaNotes 2.9.2 Final

Postby usbpoweredfridge » Thu Jul 09, 2015 12:41 pm

The issue I reported a couple of times before with different versions where I click the CN icon and the program does not start as it immediately crashes is still in this new version sadly. As there is no error/crash message, there are no details I can give.

Chris
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Re: [Ann] CintaNotes 2.9.2 Final

Postby CintaNotes Developer » Fri Jul 10, 2015 5:56 am

Hi Chris,
Thanks for the report!

My wild guess is that the cause of this is our Enigma protector. It uses virtualizing of blocks of code,
and probably sometimes generates a buggy virtual machine. This can explain why the crash happens
even before the log is initialized.
Could you please try this version and tell me if it is working better?
http://cintanotes.com/files/debug/Cinta ... a1_CS2.zip

Thanks!
Alex
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Re: [Ann] CintaNotes 2.9.2 Final

Postby usbpoweredfridge » Fri Jul 10, 2015 12:41 pm

Thanks Alex, I will give it a try. Should I enable debug logging, or leave it disabled?

Chris
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Re: [Ann] CintaNotes 2.9.2 Final

Postby CintaNotes Developer » Fri Jul 10, 2015 12:42 pm

usbpoweredfridge wrote:Thanks Alex, I will give it a try. Should I enable debug logging, or leave it disabled?

Chris


I think it doesn't matter)
Alex
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Re: [Ann] CintaNotes 2.9.2 Final

Postby usbpoweredfridge » Sun Jul 12, 2015 1:46 am

No problem, I will try it. I have never been able to reliably reproduce the problem and it is very intermittent, so what I plan to do is to install the test build and then just open and close CN a bunch of times to see if it fails (the theory being that the more times I open and close it, the closer it gets to failing - of course, in this case the absence of a crash won't necessarily prove that the new build has solved the problem...)

Chris
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Re: [Ann] CintaNotes 2.9.2 Final

Postby CintaNotes Developer » Mon Jul 13, 2015 10:59 am

Good idea, Chris - I'll be waiting for your results! Thanks
Alex
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Re: [Ann] CintaNotes 2.9.2 Final

Postby usbpoweredfridge » Tue Jul 14, 2015 12:19 pm

So far so good. The first day I just opened CN about 20 times in a row manually, so clicking the CN icon, waiting for it to open, then going File->Exit, and then rinse and repeat. No crashes. The second day I realised I could automate this, so I wrote a script to open CN, close it, then prompt me if I wanted to run the script again or not (if yes, it repeats the steps of opening and closing). Script has so far opened and closed CN a few dozen times so far with no crashes. Will keep trying to crash it of course...

Chris
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Re: [Ann] CintaNotes 2.9.2 Final

Postby CintaNotes Developer » Tue Jul 14, 2015 1:49 pm

Great to hear, thanks a lot Chris! Let's hope it was indeed a one-off thing..)
Alex
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Re: [Ann] CintaNotes 2.9.2 Final

Postby usbpoweredfridge » Wed Jul 15, 2015 11:55 am

Ok, build does not fix the problem I'm afraid. On about the 26th run tonight (ie opening and closing CN 26 times in a row), the new build failed to open. Again, no error message and no crash log (confirmed the crash via the Windows crash reports applet again).

Chris
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Re: [Ann] CintaNotes 2.9.2 Final

Postby CintaNotes Developer » Thu Jul 16, 2015 7:42 am

Ok Chris, thanks for the info! Could you please post the details of the crash from the applet?
Alex
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Re: [Ann] CintaNotes 2.9.2 Final

Postby usbpoweredfridge » Thu Jul 16, 2015 9:18 am

Sure, here we go:

Source
CintaNotes Personal Notes Manager

Summary
Stopped working

Date
‎15/‎07/‎2015 9:52 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\CintaNotes\CintaNotes.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: CintaNotes.exe
Application Version: 2.9.3.1
Application Timestamp: 559e55ab
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 7ebd0055
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID: 88085380

It is a shame that the Windows error reports no longer work like they used to (not sure if it was Vista that changed it, or Seven) - they used to include a dump of the error as an attachment to the report, so as a user you could provide as much information as possible to the developer. However, now the full report details are only sent only to Microsoft and not included with the report on the user's PC (the user only gets a summary of the error from the reports applet), and the developer has to register with Microsoft and access the reports from the Microsoft website (in my experience, most small developers do not do this because of the hassle involved and so the Windows error reports for most apps are useless as no one looks at them).

Chris
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Re: [Ann] CintaNotes 2.9.2 Final

Postby CintaNotes Developer » Fri Jul 17, 2015 12:14 pm

Thanks Chris.
Now it clear that this is an Access Violation error (most probably dereferencing a null pointer).
That's not much, but something)
With intermittent bugs such as this any piece of information is valuable.

Also please tell me which of the following features you have active:
- SN sync
- Password
- Backup
- Run CN at startup

Also it would be great if you could for some time run CN with debug log activated (and even better would be
to also set in cintanotes.settings "debuginfo = 1".

This will generate huge log files, but if you manage to catch this bug on tape even once, it will all be worth it!
Huge thanks in advance!
Alex
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Re: [Ann] CintaNotes 2.9.2 Final

Postby usbpoweredfridge » Sat Jul 18, 2015 11:38 am

CintaNotes Developer wrote:Also please tell me which of the following features you have active:
- SN sync
- Password
- Backup
- Run CN at startup


Only backup.

CintaNotes Developer wrote:Also it would be great if you could for some time run CN with debug log activated (and even better would be
to also set in cintanotes.settings "debuginfo = 1".

This will generate huge log files, but if you manage to catch this bug on tape even once, it will all be worth it!
Huge thanks in advance!


Sure, I will see what I can do. Based on the last few days, I can expect CN to crash like this about one in 60 or 70 starts, and with it scripted, it isn't too much of a hassle to start and close CN this many times. Hopefully it will do so while the debug is enabled.

Chris
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Re: [Ann] CintaNotes 2.9.2 Final

Postby usbpoweredfridge » Sat Jul 18, 2015 11:48 am

Well ok, that was quick. I don't think I even got to 10 starts/stops of CN before it crashed. Here are the log files:
https://dl.dropboxusercontent.com/u/105 ... aNotes.rar

Chris
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Re: [Ann] CintaNotes 2.9.2 Final

Postby CintaNotes Developer » Mon Jul 20, 2015 10:53 am

Huge thanks, Chris, but alas I can't find a single log with the crash or any error on it..
Probably the crashed run didn't produce any log - could this be possible?
Alex
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Re: [Ann] CintaNotes 2.9.2 Final

Postby usbpoweredfridge » Mon Jul 20, 2015 11:56 am

Yes, that is possible. The other possibility is that what happened was not a proper crash. I will turn on debugging again and make it crash once more. If we get a log that shows the crash, great - if not, then we will know for sure that the crash does not produce logs.

Chris
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Re: [Ann] CintaNotes 2.9.2 Final

Postby CintaNotes Developer » Tue Jul 21, 2015 12:48 pm

Ok, thanks Chris, will be waiting for the results!
Alex

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