crash when deleting section

date
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crash when deleting section

Postby date » Sat Jan 02, 2016 11:27 am

Hi, I had a crash when I moved all notes from a particular section to another section, and then delete the (now empty) section:
---------------------------
CintaNotes
---------------------------
Oops.. something went wrong!
Please press Ctrl+C to copy the error information
and email it to support@cintanotes.com so that we can fix it:

SE EXCEPTION_ACCESS_VIOLATION at address 0x005FACAA inside C:\Dokumente und Einstellungen\Date\Eigene Dateien\Dropbox\CN30\CintaNotes.exe loaded at base address 0x00400000
Invalid operation: read at address 0xdb330011

---------------------------
OK
---------------------------

Actually some time ago I had something similar, I moved notes from, and deleted, a section, and CN would hang. These were a few thousand recipes, that I figured must take some time (because of their size), but were not worth the wait, so I just killed CN after a minute, and restarted.

After I restarted CN (both cases) the notes were moved fine, but the (empty) section still existed. And I could delete that section just fine. (And of course trying to make it crash again won't work :-p)

I suppose you can't make anything of this, with these scanty details, but just in case hereby reported.

edit: I forgot to mention this time it was just a dozen notes or so, not that much like the first time.
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Re: crash when deleting section

Postby CintaNotes Developer » Thu Jan 07, 2016 3:33 pm

Hi date,
Thanks a lot for your report, and sorry for the delayed reply.

There were some problems with deleting sections in older CN versions.
I assume it that you have the newest CN 3.1.1?
Alex
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Re: crash when deleting section

Postby date » Fri Jan 08, 2016 7:39 am

Yes 3.1.1.
It hasn't happened again, and I've repeated this procedure quite a few times.
It doesn't appear to have anyting to to with the number of notes (20 or 2000), or the name of the section (was probably 'temp' or 'TBD', possibly included a '-')
When it happens again, it will be unexpectedly. At least there is no data loss :)
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Re: crash when deleting section

Postby CintaNotes Developer » Wed Jan 20, 2016 10:19 am

Again, very sorry for the delay. What is that status here - did the problem come up again?
I suspect it was because of the DB problem and shouldn't happen again, but I may be wrong here.
Alex
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Re: crash when deleting section

Postby date » Thu Jan 21, 2016 1:08 pm

Hi, it hasn't happened again...
it might not have been a bug, just some unretrievable circumstances.

Only weird thing is that it happened more than once, and I had a few .dmp files in my CN folder. I deleted those and (despite repeating the procedure that made it crash sometimes) CN has not crashed again.
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Re: crash when deleting section

Postby CintaNotes Developer » Mon Jan 25, 2016 2:02 pm

Well then I guess its safe to say this has been the consequence of bugged older versions leaving the database in certain bad state. Now if the problem returns, please give me a shout. Thanks :)
Alex

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