Display Scaling Causes CintaNotes to Crash in Windows 10

audiman
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Display Scaling Causes CintaNotes to Crash in Windows 10

Postby audiman » Wed Feb 24, 2016 10:02 pm

CintaNotes 3.1.2, Pro License
Windows 10 pro
Surface Pro 4

If you select "disable display scaling on high DPI setting" under the program compatibility tab in Windows (right click the program icon, select compatibility) to improve the font display (fonts look much crisper when you do this), CintaNotes crashes when you try and create a new note. You get a "error" dialog below:

Class err::SystemException
Postcondition failed
gdi::Bitmap::Bits::Bits
ret==binfo.bmiHeader.biHeight
(0) The operation completed successfully
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CintaNotes Developer
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Re: Display Scaling Causes CintaNotes to Crash in Windows 10

Postby CintaNotes Developer » Thu Feb 25, 2016 12:22 pm

Hello,
Thanks a lot for the report!
We'll investigate the issue and get back to you as soon as there are any news. Thanks for your patience!
Alex
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CintaNotes Developer
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Re: Display Scaling Causes CintaNotes to Crash in Windows 10

Postby CintaNotes Developer » Wed Mar 09, 2016 9:15 am

Hello, and thanks for waiting!
Could you please try this version and tell me if it fixes the problem for you?

http://cintanotes.com/files/debug/Cinta ... 3_Mar9.zip

Thanks!
Alex
audiman
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Joined: Tue Sep 25, 2012 10:46 pm
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Re: Display Scaling Causes CintaNotes to Crash in Windows 10

Postby audiman » Wed Jul 13, 2016 11:01 pm

Display scaling no longer crashes the problem. Thank you. Font scaling is odd on high resolution screens (Surface Pro 4) 1920 x 1080

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