Sometimes CN does not clip from MS Word

RSchiaffino
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Sometimes CN does not clip from MS Word

Postby RSchiaffino » Wed May 24, 2017 3:23 pm

This happens only occasionally, but often enough as to be annoying.

Expected behaviour:
1) Select some text in MS Word
2) Hit Ctrl+F12
3) A new note is created immediately with the selected text

Actual behaviour (only sometimes):
1) Select some text in MS Word
2) Hit Ctrl+F12
3) A new note is created after several seconds but it is blank (no text, only the title)
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Ovg
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Re: Sometimes CN does not clip from MS Word

Postby Ovg » Wed May 24, 2017 5:56 pm

Ctrl+F12 - is used by Word (default setting) for Open command. It seems like conflict between CN and Word.
It's impossible to lead us astray for we don't care even to choose the way.
CN 3.11 LifeTime Pro Licence / Windows 7 SP1 x64
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CintaNotes Developer
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Re: Sometimes CN does not clip from MS Word

Postby CintaNotes Developer » Fri May 26, 2017 6:33 am

Hi Riccardo,
please try the following:

1) Make sure that Word is not running as admin whereas CN is not (if so, either run Word as limited user or run CN as admin)
2) Increase time interval CN is waiting for data to come (clipping.waittime.seconds parameter in settings file)
3) Try using a different hotkey like Oleg suggested
4) If nothing helps, please collect a debug log of such failed clipping attempt and send to me
Alex
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Re: Sometimes CN does not clip from MS Word

Postby CintaNotes Developer » Fri May 26, 2017 6:34 am

PS Oleg, what happened to your avatar?
Alex
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Ovg
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Re: Sometimes CN does not clip from MS Word

Postby Ovg » Fri May 26, 2017 7:01 am

Hi Alex!
Than you to point me! I don't know what is happened. It seems we need in new hedgehog :-)
It's impossible to lead us astray for we don't care even to choose the way.
CN 3.11 LifeTime Pro Licence / Windows 7 SP1 x64
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Re: Sometimes CN does not clip from MS Word

Postby CintaNotes Developer » Sat May 27, 2017 9:23 am

It would be a pity to lose it :)
Riccardo, sorry for offtop..
Alex

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