crash when start in win7 x64 (1.8.2)

[Guest]

crash when start in win7 x64 (1.8.2)

"xxx stopped working" and so on

I don't kown why,

months ago,my 1.7.x work well.

(But I can't find old versions so I'm not sure if I can run 1.7.x successfully)

hope to add "error dump" function.

[CintaNotes Developer]

Hi and thanks for the report!

Please try running "cintanotes.exe -d" and send me the produced "log.1.txt" file. Thanks!

[pein0saga]

Hi and thanks for the report!

Please try running "cintanotes.exe -d" and send me the produced "log.1.txt" file. Thanks!

Hi，I did it. I created a shortcut and put the parameter "-d" after the target.
But with no luck. Nothing generated.
Crashes before the log generated,maybe.

Below is log from Event Viewer:
-------------------------------------------
Faulting application name: CintaNotes.exe, version: 1.8.2.2, time stamp: 0x507bf4cf
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0097da90
Faulting process id: 0x103c
Faulting application start time: 0x01cdab547bd6e36c
Faulting application path: D:\Live\GTD\CintaNotes\CintaNotes.exe
Faulting module path: unknown
Report Id: bab8e130-1747-11e2-9fc7-005056c00008
--------------------------------------------------------------
Can you give me a link to old versions to test more? THX!

PS:Several months ago,I installed a new version of snarl(another software) but crashes like CN.
But old versions works well.Maybe old CN will work too.

[pein0saga]

Hi and thanks for the report!

Please try running "cintanotes.exe -d" and send me the produced "log.1.txt" file. Thanks!

I tested CintaNotes 1.7.2 Beta 1.It works well!
I think sth. in the new version make 1.8.2 failed in my computer.

[pein0saga]

latest test！：

[color=#BF4000]CintaNotes_1_8_2：can't run

-------------------------------------------------------------------
CintaNotes_1_8_1_Beta0：can't run

-------------------------------------------------------------------
CintaNotes_1_8_Beta2：works well
CintaNotes_1_7_2_Beta1:works well

[CintaNotes Developer]

How about versions 1.8 and 1.8.1 - do they work?
You can find all old versions here: http://cintanotes.com/files/old

This information is very important! thanks

[pein0saga]

How about versions 1.8 and 1.8.1 - do they work?
You can find all old versions here: http://cintanotes.com/files/old

This information is very important! thanks

1.8 and above (1.8.1 , 1.8.2) can't run,

but 1.8 beta2 works well!

I guess new changes from 1.8beta2 to 1.8 caused this problem!

[CintaNotes Developer]

Thanks for the info!
This crash most probably stems from the new version of the protector which wraps CintaNotes executable.
I've contacted the protector's author, tomorrow he should give a version with debug logging.
Please stay put, with your help we are going to solve this really soon!

[pein0saga]

Thanks for the info!
This crash most probably stems from the new version of the protector which wraps CintaNotes executable.
I've contacted the protector's author, tomorrow he should give a version with debug logging.
Please stay put, with your help we are going to solve this really soon!

I'll be here.Thank you for your hard work! I extremely like this software!

[CintaNotes Developer]

pein0saga, could you please try running this version, again with the "-d" switch?

CintaNotes_1_8_3_Beta0.zip

Should create two log files: debug.log and log.1.txt.

Thanks!

[pein0saga]

pein0saga, could you please try running this version, again with the "-d" switch?

CintaNotes_1_8_3_Beta0.zip

Should create two log files: debug.log and log.1.txt.

Thanks!

I'm glad to to this.
Here it is!

debug.zip

debug log file

(132.22 KiB) Downloaded 2301 times

[CintaNotes Developer]

Thanks a lot! I've sent the file to Enigma author.
Do I understand correctly that even when you run this version with the "-d" command line switch, no
"log.1.txt" file gets generated?

[pein0saga]

Thanks a lot! I've sent the file to Enigma author.
Do I understand correctly that even when you run this version with the "-d" command line switch, no
"log.1.txt" file gets generated?

Yes，it generated only debug.log0000089C and debug.log, nothing else.It's strange.

[JERH]

Same thing is happening to me. Opens up Cintanotes and then immediately closes. What is going on?

[JERH]

What is the estimated fix on 1.8.2 - I tried going back to earlier version and it refused ( because it said the db was (now)created by your 1.8.2 - I need to be able to get to my notes Alex - Cintanotes is my lifeline to a ton of data and notes. Please let all of us know what is the estimated fix time on 1.8.2 - thanks.

[JERH]

Here is the log when running the -d
Timestamp Thread Forced Function Details
10:37:42.049 5284 logging::Log::init Started logging
10:37:42.049 5284 app::settings::getLoader Begin
10:37:42.050 5284 app::settings::`anonymous-namespace'::createSettingsFilePath Begin
10:37:42.050 5284 app::settings::`anonymous-namespace'::createVirtualizedPath Begin
10:37:42.050 5284 app::settings::`anonymous-namespace'::createVirtualizedPath path=[cintanotes.settings]
10:37:42.051 5284 app::settings::`anonymous-namespace'::createVirtualizedPath End
10:37:42.051 5284 app::settings::`anonymous-namespace'::createSettingsFilePath path=[C:\Download\CintaNotes\cintanotes.settings]
10:37:42.051 5284 app::settings::`anonymous-namespace'::createSettingsFilePath End
10:37:42.051 5284 settings::ConfigurationLoader::ConfigurationLoader Begin
10:37:42.051 5284 settings::ConfigurationLoader::ConfigurationLoader filePath=[C:\Download\CintaNotes\cintanotes.settings]
10:37:42.052 5284 settings::ConfigurationLoader::load Begin
10:37:42.052 5284 settings::SettingsLoader::loadOrCreate Begin
10:37:42.052 5284 settings::SettingsLoader::loadOrCreate filename=[C:\Download\CintaNotes\cintanotes.settings]
10:37:42.052 5284 settings::SettingsLoader::load Begin
10:37:42.052 5284 settings::SettingsLoader::load filename=[C:\Download\CintaNotes\cintanotes.settings]
10:37:42.053 5284 settings::SettingsLoader::load End
10:37:42.053 5284 settings::SettingsLoader::loadOrCreate load success
10:37:42.054 5284 settings::SettingsLoader::loadOrCreate End
10:37:42.054 5284

[CintaNotes Developer]

JERH, have you tried running 1.8.3 Beta 1?

[CintaNotes Developer]

JERH, pein0saga, please try replacing your cintanotes.exe with the one below, and tell me if it runs ok.
If not, please run it with "-d" and send me the log.
Thanks a lot!

[JERH]

Downloaded the 1.8.3 Beta1_221012.zip you sent today 10/22/12 - same thing again - opens and then immediately shuts down.

This time, I then ran cintanotes.exe -d and the log would not produce (this time) as it did yesterday with the version you asked me to replace.

Crossing fingers Alex that you find this - quite a bit of info I need to get to - unfortunately, this 1.8.2 and .3 changed the 1.8.1 (.db) so I can't go backwards to 1.8.1 or any other earlier version <groan> - I have trusted so much that the newer version would just work like all the others that I did not back up since 1.6 and before. <groan x 2) - learned my lesson.

Still looking for help. Thanks.

[JERH]

This works with 1.8.3 Beta 1 but see the image - After I wrote to you that 1.8.3 Beta did not work and would not create a log file. I loaded it in a different directory with only these files in it. (See attached .jpg). I overwrote the .db with 1.8.2 converted version that was not working.

So it works in only this particular directory ...

C:\Download\CintaNotes\CintaNotes_1_8_3_Beta1 with only the files shown in the attached .jpg

It does not work in my old directory ...

C:\Download\CintaNotes

I don't want to move any files from C:\Download\CintaNotes to C:\Download\CintaNotes\CintaNotes_1_8_3_Beta1 until you or your author can tell me which ones are ok and which one is the culprit.

Something in the old directory makes it crash. If you want a picture of my old directory I will send it.