Only title is being copied, not note itself

[dfranco]

When I try to copy some info, all I get is the title. The note box itself is empty. How can I fix this?

[CintaNotes Developer]

When I try to copy some info, all I get is the title. The note box itself is empty. How can I fix this?

What program are you copying from? Which hot key are you using for clipping? Does it include Alt or Shift? Have you tried other hot keys?

[dfranco]

I am copying from web pages. I have tried a couple different combinations of keys, control plus n or z. The same thing happens. I would like to use control-enter, but that doesn't seem possible.

[CintaNotes Developer]

I am copying from web pages.

Well what I really meant is which web browser are you using?
And also do you have XP or Vista?

[dfranco]

Windows XP and Internet Explorer.
I just tried it with Outlook and got the same result.

[CintaNotes Developer]

Please check your email.

[ale]

Today I'm experiencing the same behaviour. If I use the hotkey to clip, only the Windows title is copied in the note. It may be really a problem of my setup because it's not a fresh Windows installation but I thought to report anyway. CintaNotes is latest Beta M6.3

I tried an older debug version attached to one of the other topic and here's the log if it's useful

Code: Select all

app::TextGrabber::grab starting grab
app::TextGrabber::grab origClipboardText = {}
app::TextGrabber::getForegroundWindowRoot other root window = 0026034E
app::TextGrabber::attachAndExecute start
app::TextGrabber::startGrab start
app::TextGrabber::startGrab   executable name = NOTEPAD.EXE
app::TextGrabber::startGrab   focused window = 001F0350
app::TextGrabber::startGrab   focused window text =
app::TextGrabber::startGrab   focused window class = Edit
app::TextGrabber::emulateKeyPress   emulating key 'CTRL C
app::TextGrabber::startGrab end
app::TextGrabber::attachAndExecute end
app::TextGrabber::onTimer start
app::TextGrabber::onTimer restoring original clipboard contents
app::TextGrabber::attachAndExecute start
app::TextGrabber::attachAndExecute end
app::TextGrabber::onTimer end


[CintaNotes Developer]

Today I'm experiencing the same behaviour. If I use the hotkey to clip, only the Windows title is copied in the note. It may be really a problem of my setup because it's not a fresh Windows installation but I thought to report anyway. CintaNotes is latest Beta M6.3

Thanks for the log, it helps a lot. It seems that nothing is going to the clipboard, which may be the reason of
- your hot key altering the keyboard focus (Shift or Alt key in the clipping hot key?)
- some other clipboard monitor program tampering with the clipboard
- the amount of text that you select is so large that in is not in clipboard even after 2 sec, and CN hits the timeout

Could you please answer these questions:
- What is your full Windows version?
- Which hotkey are you using?
- If not the default, does the default exhibit same behavior?
- Is the problem only with Notepad, or it does not depend on the application?
- Are there any clipboard-monitoring programs installed?

thanks

[ale]

I made some more tests, I think I have found the reason and it seems somewhat related to the hotkey

Hotkey was Ctrl + Alt + F12. I changed to Ctrl + Alt + F9 and it was still not working so I made the post on the forum, it was maybe my mistake not to change to something completely different

Now I tried Ctrl + G and it works again both with latest version and with the older debug version. I will copy the log with the working hotkey. The OS is Windows XP and the behavior was also with other applications, non only notepad

Code: Select all

app::TextGrabber::grab starting grab
app::TextGrabber::grab origClipboardText = {}
app::TextGrabber::getForegroundWindowRoot other root window = 003C08DE
app::TextGrabber::attachAndExecute start
app::TextGrabber::startGrab start
app::TextGrabber::startGrab   executable name = NOTEPAD.EXE
app::TextGrabber::startGrab   focused window = 003608E4
app::TextGrabber::startGrab   focused window text =
app::TextGrabber::startGrab   focused window class = Edit
app::TextGrabber::emulateKeyPress   emulating key 'CTRL C
app::TextGrabber::startGrab end
app::TextGrabber::attachAndExecute end
app::TextGrabber::clipboardChanged start
app::TextGrabber::clipboardChanged   text in clipboard
app::TextGrabber::getLink start
app::TextGrabber::getLink end
app::TextGrabber::clipboardChanged   finished
app::TextGrabber::clipboardChanged   grabbed text = {Testo di prova}
app::TextGrabber::attachAndExecute start
app::TextGrabber::attachAndExecute end
app::TextGrabber::clipboardChanged end


[CintaNotes Developer]

Hotkey was Ctrl + Alt + F12. [...] Now I tried Ctrl + G and it works again both with latest version and with the older debug version.

Yes, it was because of the Alt key in your combination. I've tweaked the code a little bit, please try this version and let me know how does it perform:

CintaNotes_BetaM6_4.rar

(299.12 KiB) Downloaded 3277 times

[ale]

Yes, it was because of the Alt key in your combination. I've tweaked the code a little bit, please try this version and let me know how does it perform

Hello,
I put back the Ctrl + Alt + F12 hotkey and tried the new version, made some tests now it works correctly!
I will let you know of any problems over a more extended period of time

Actually most of my notes were copy pasted and I didn't use hotkeys extensively yet, I just happened to have a Ctrl + Alt key combination while exploring all program features. Thanks for your help